Refund Policy
RentalX
Last updated: February 22, 2026
❗ Platform Fees — No Refunds
All fees paid to RentalX are non-refundable.
This includes:
Platform service fees
SaaS subscription fees
Feature upgrades
Add-ons
Wallet top-ups (if applicable)
🚗 Vehicle Rental Payments
RentalX is not responsible for rental refunds.
Any refund related to a vehicle rental must be handled directly between:
The Vehicle Owner (Host)
The Customer (Renter)
Each Host may set their own cancellation policy.
⚠️ Exceptions
Refunds will only be issued if required by law.
📩 Contact
RentalX
Email: info@rentalx.al
Website: rentalx.al
Last updated: February 22, 2026