Privacy Policy

RentalX
Last updated: 22 February 2026

1. Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Billing information
• Driver’s license details (when required)
• IP address
• Usage data
• Cookies and tracking data

2. How We Use Information

We use data to:

• Provide the platform
• Process bookings
• Process payments
• Improve services
• Prevent fraud
• Send important notifications

3. Legal Basis (GDPR)

For EU users, we process data based on:

• Contract performance
• Legal obligations
• Legitimate interests
• User consent (where required)

4. Sharing of Data

We may share data with:

• Payment processors
• Hosting providers
• Analytics providers
• Legal authorities when required

We do not sell personal data.

5. Cookies

RentalX uses cookies to:

• Keep users logged in
• Analyze traffic
• Improve performance

Users can disable cookies in their browser.

6. Data Retention

We keep data only as long as necessary for:

• Providing services
• Legal compliance
• Dispute resolution

7. User Rights (GDPR)

EU users have the right to:

• Access their data
• Correct their data
• Delete their data
• Restrict processing
• Data portability
• Withdraw consent

Requests can be sent to info@rentalx.al.

8. Security

We implement reasonable technical and organizational measures to protect user data, but no system is 100% secure.

9. Third-Party Links

RentalX may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to this Privacy Policy

We may update this policy at any time. Continued use means acceptance.

11. Contact

RentalX
Email: info@rentalx.al
Website: rentalx.al